LevelMount and TV Wall Mount Installation FAQs

Almost all TV manufacturers design the back of their TVs with four (4) threaded holes so that bolts may be used to attach the TV to the wall mount. If your TV does not have these threaded holes, we recommend you call your TV manufacture to find out the best method for hanging your TV.
Depending on what mount you purchased from Level Mount, we have provided all of the necessary screws for a strong and long lasting installation.
Some TV manufacturers do not follow the commonly accepted VESA standards for the mounting holes on the back of your TV. Upon request, Level Mount will send you the correct bolts for your TV for Free.
Some TV manufacturers do not follow the commonly accepted VESA standards for the mounting holes on the back of your TV. Upon request, Level Mount will send you the correct adapter plates for your TV for Free.
Some TV manufacturers do not follow the commonly accepted VESA standards for the mounting holes on the back of your TV. If for some reason you feel your Tilt arms do not do not fit onto the wall plate, give us a call. We will gladly send you free parts to assure that the Level Mount you purchased will be able to attach correctly to your TV.
Our mounts have been designed to fit all VESA compliant patterns and most if not all Non-VESA patterns. If for some reason you feel your mount does not fit onto your TV properly, give us a call. We will gladly send you free parts to assure that the Level Mount you have purchased will be able to attach to your TV safely and securely.
Level Mounts will work with over 99% of all TVs. Please provide us with the make and model of your TV or if possible the mounting pattern on the back of your TV. We will gladly do the research and verify that it will fit.
The screws that came provided inside the package should allow you to attach the wall plate to most metal studs. If you have any questions or specific concerns, we recommend asking your local hardware store as they are very familiar with your building materials and building codes in your area.
We try very hard to make sure that you receive all the hardware you need to attach your TV to your Level Mount. If we have not included everything that you need, just give us a call. Most likely we will send you free parts so that you are able to mount your TV up onto your wall where the viewing is fantastic.
You may purchase these additional wall plates at our online store on our website. If you do not see the one you are looking for just give us a call.
You are able to choose to use this mount either as a fixed or a tilt mount. If you select to use the horizontal bar, it will operate as a tilt mount. If you elect not to use the horizontal bar, the mount will be fixed and rest tightly against the wall.
We do not suggest exceeding the inches guidelines. If you have questions related to this, please call our customer service number.
All of our cantilever designs extend out at differing distances. Please look at the Product section on our web site and see if you can find the answer. If you wish, you may call our customer service department and they will assist you.
On the Level Mount web site, we list all of our specs including the size and weights of TV that each mount will support.
We have found that almost everyone is able to perform this project. Our unique design makes it very simple. It may take some individual longer than others, but we have found that almost everyone can do it.
Level Mount stands behind their product. All of our mounts come with a Free Product Guarantee...not just for the mount but for your TV, too. If our mount is attached correctly and something goes wrong, we will replace your mount AND your TV for free!
Our non-motorized mounts have a Limited Life Time Warranty. Our motorized mounts come with a 1 year warranty.